returnform | Emirates Official Store

29 May 2 PM to 24 June – During this period, you will not be able to earn Skywards Miles on online purchases as Emirates Skywards is currently undergoing systems enhancements. However, you can still use your Skywards Miles to make online purchases. We apologise for any inconvenience this may cause.

Return

To initiate a return request, use your email address and Order ID below and submit.
Please note Emirates Official Store does not cover return shipping or refund original shipping costs.

Customer Name *

Order Number *

Email Address *

Shipping Address *

Name and code of item/s to be returned with quantity *

Reasons for return – click where applicable

Too small
Too big
Defective

Return the item to us in its original undamaged packaging where possible, including the packing slip or your order confirmation if you have it.
Our return address is:
Emirates Official Store - returns
5th Floor, Corp Comms
Emirates head quarters
Opp Terminal - 3
Rashidiya,
Dubai,UAE
Tel: 9714 7086183

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